All work
Product design
Fieldnote
A research repository that turns scattered interview notes into insights a whole product team can search and trust.
- Client
- Fieldnote
- Role
- Senior product designer
- Year
- 2025
Case study
The challenge
Teams using Fieldnote ran dozens of interviews every quarter, but the findings ended up in slide decks nobody opened twice. Researchers wanted one home for their evidence. Everyone else wanted answers in seconds.
What I did
I redesigned the core tagging and highlighting workflow, then designed a new insights view that links every claim back to the moments in the interviews that support it.
- Mapped how six research teams stored, tagged and shared their findings
- Designed a keyboard-first highlighting flow for fast synthesis sessions
- Introduced evidence cards that show quotes, clips and sources side by side
The outcome
Teams using the new insights view shared three times as many findings with stakeholders, and search became the most used feature in the product within a month.
